Refund policy

Although we have a no refund policy, we are dedicated to your satisfaction.

To contact us about your order, you can contact us at southbayflowercanada@gmail.com. We strive to maintain an outstanding relationship with all our customers. We will do as much as we can within our power for your satisfaction.

You can always contact us for any question at southbayflowercanada@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.